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  • From José Domingos Ferreira at 10/12/2017 8:37 PM
    • Hello, I am a Brazilian customer and recently bought a Maze Alpha model 4 Gigas of RAM, and unfortunately broke the glass part of the back of the phone, thus making part of the components appear, the cell phone until everything indicates it works perfectly without fail, I would like to know how and where I can buy a protective cover, or even a new rear window for replacement.

      Attachment: Back of the phone

      http://prntscr.com/gwkebd
    • Maze Mobile:
      Thank you for your mail.
      We are Maze mobile online store,all our maze mobile come with 12 months warranty,we have Maze Alpha Mobile Screen replacement in stock and ready to send.
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  • From HPK at 10/12/2017 8:37 PM
    • Hello i have bought a Maze Alpha and i have the problem that my back camera not working anymore. What can i do?

      I have also resetting the phone, but wont work. Please help. tahnks
    • Maze Mobile:
      Thank you for your mail.
      Can you tell us your order number? We will check it for you soon.
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  • From Brian at 10/12/2017 10:34 PM
    • Hi, I bought a maze alpha on gearstick, great phone. My charging or data cable broke. Can you tell me the exact specs of the cable so that I can purchase another one. I can buy direct from you or gearbest, or anywhere really, but I need to know what cable to order, many thanks, b
    • Maze Mobile:
      Thank you for your mail.
      We are Maze Mobile Phone online store,all our package come with tracking number,you will got your package in 3-5 business days by Express.
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  • From IRINA HULSE at 10/12/2017 10:35 PM
    • Hello,

      I hope all is well, I am wondering if I could be an ambassador for your brand? With an instagram account of 75 thousand and counting followersI am able to network with people nation and world wide!

      I am a student purusing the creative fields. Were I to be an ambassador, I will make posts, live streams, you will be featured on my website, and anything else you have in mind / request. Furthermore, if you have any new products coming out I would love to review/promote them. I look forward to hearing your thoughts!

      Kind regards,

      Irina Hulse
    • Maze Mobile:
      Thank you for your mail.
      We are Maze Mobile online store,all our sale service will contact you soon.
    • Do you find this question helpful?   
  • From Dana Cammarano at 10/12/2017 10:35 PM
    • Bought your phone and my network sim in there but it only give me 2 g service for phone and data. Got the phone though Tom top.
    • Maze Mobile:
      Thank you for your mail.
      Can you tell us your order number? Maze Alpha X Mobile Phone do not support 4G LTE network in Canada.
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  • From Asad at 10/12/2017 10:35 PM
    • dear sir
      I want to sale your mobile phone in Bngladesh. if you want to provide as a local agent then pls contact with me
    • Maze Mobile:
      Thank you for your mail.
      We are Maze Mobile online store,our sale service will contact you soon.
    • Do you find this question helpful?   
  • From Dougie1307 at 11/13/2017 6:03 AM
    • Camera not working rear when app is opened and also the headphone jack only outputs on one chanel?

      Any ideas please? would like a phone i can use the camera and headphones?
    • Maze Mobile:
      Thank you for your mail.
      We have release the guide on our website,please check our website.
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  • From Harvey at 1/16/2018 4:02 AM
    • Is the back of this phone made of metal?
    • Maze Phone
      Thank you for your mail.
      The material of the back of this phone is Anti-fingerprint plated glass.
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  • From Hilary at 1/16/2018 4:07 AM
    • Hy if i buy a produkt can you write that the value is only 50€ so i dont need to pay for customs?
    • Maze Phone
      Thank you for your mail.
      We are not sure about your local customs ,but we can write a smaller value lower than 50usd in the shipping documents to avoid or reduce custom duties and tax.
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  • From Isaac at 1/26/2018 6:04 PM
    • Does this come with a warranty?
    • Maze Phone
      Thank you for your mail.
      All are under one year warranty. (Excluding the accessories). If any problem, pls contact our after-sale customers service at any time.
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