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  • From xie ziyuan at 2/27/2018 9:09 PM
  • From Thomas at 2/27/2018 9:19 PM
    • I have this phone, it reads the SIM card but no service.
    • Maze Phone
      Thank you for your mail.
      Please check the APN setting before you use the sim card data, since i met a customer yesterday who also can not access to the data, but after setting the APN correctly, he can use it finally.
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  • From Texmex95 at 3/6/2018 2:34 AM
    • Hi,
      French customer who broke the screen of my Alpha X 128 after 2 weeks, i'm looking to replace / repair it but i cannot find any screen part on the internet neither any repair service for my phone. I can see that you only have screen parts for the Alpha model, not the Alpha X.
      What can i do ?
      Thanks
    • Maze Phone
      Thank you for your mail.
      If we have screen accessories, we will edit to the website.
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  • From Gianni at 3/9/2018 3:53 AM
    • Hello, I'm willing to buy the maze alpha x, will you be sure to update to Android 8?
    • Maze Phone
      Thank you for your mail.
      We will update the Android 8.0 firmware on the website in time when it is released.
      You can buy it here: https://www.mazephone.com/maze-alpha-x-mobile
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  • From Sven Hagemann at 3/12/2018 4:06 AM
    • Hello, i have bought a Maze Alpha X in Germany and data roaming does not work when I am outside from Germany (e.g. Poland) with the Maze Alpha X. In mobile net options data roaming is set. What can I do?
    • Maze Phone
      Thank you for your mail.
      Please search the network manually and restart the phone.
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  • From fabrice at 3/13/2018 4:11 AM
    • Hello, I am a French customer and recently bought a Maze Alpha model 6 Gigas of RAM, and unfortunately broke the glass part of the front of the phone. I would like to know how and where I can buy a new front window for replacement or where i can send phone for repair.Thanks
    • Maze Phone
      Thank you for your mail.
      We will edit Maze Alpha X LCD screen to website.
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  • From Pardeep Kumar at 3/24/2018 10:48 PM
    • Hi there.
      I live in Canada. Are you gonna send me the adapter which is used in North America or some other kind. Other thing is what are the contents of the box
    • Maze Phone
      Thank you for your mail.
      We will send adapter type as per the country of delivery.
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  • From Pardeep at 3/26/2018 2:56 PM
    • Does alpha x support 4g in canada. If not whats the alternative
    • Maze Phone
      Thank you for your mail.
      Maze Alpha X 4G LTE can work in Canada.
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  • From Ajand at 4/4/2018 9:29 AM
    • This phone support LTE network in india?
    • Maze Phone
      Thank you for your mail.
      Yes, Maze Alpha X 4G LTE can work in India.
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  • From Nicholas Khoo at 4/5/2018 11:45 PM
    • Hi there, will the Maze Alpha X work in Australia? Is the phone unlocked for international use? Will the phone receive regular updates from Maze... O/S updates etc. What's the best Maze phone available ATM? Also do you sell cases and screen protectors? Do you offer express shipping to Australia?

      Regards
      Nick
    • Maze Phone
      Thank you for your mail.
      Maze Alpha X can works in Australia,
      It is a unlocked phone,
      If the official firmware is released, the phone will automatically prompt you to update.
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